Support
Get Help with Billing and PaymentsOngoing Support
Another ongoing support option is an enterprise-level (with service level agreement) that provides a very high level of support for organizations with a large number of accounts, subscriptions, and payments. For more information, please contact us.
Consulting Support
If your organization does not need or want long-term assistance, we offer consulting support to help you tackle a specific issue or roadblock. We can also explore Kill Bill’s potential to fulfill your requirements by reviewing them and providing an assessment.
Consulting is available in four-hour blocks via a dedicated, private Slack channel with Kill Bill core developers. Each four-hour block is $800. To initiate consulting, please sign up here.
Community
Speaking of community...
Kill Bill is free to use, but not to develop. Our efforts rely on your patronage to continuously maintain and evolve Kill Bill. We’re the best open-source billing and payments platform available and plan to stay that way. Check out our sponsorship opportunities.
Documentation
We’ve been honing the Kill Bill documentation for several years, and it’s only getting better. Make sure you check out the Getting Started Guide, then look over the rest of the Kill Bill documentation.
Need help implementing Kill Bill or developing plugins? Check out our partner!
Kill Bill has a great partner who can help with implementation or nearly any kind of development work (for example, developing plug-ins). They cater to all budget levels and have been working on Kill Bill for years, so they are very familiar with the system. You can find more information about them here.
Don’t see what you need?
If none of these support solutions quite fits your needs, contact us! We have experience working across a variety of industries and with all sizes of businesses. No matter your situation, we’ll likely have a suggestion for billing and payment platform support that will work for you.