Support

Get Help with Billing and Payments

Just digging in? Ready to jump-start your next billing and payments project? Need ongoing billing and payment platform support? You’re in the right place.

Community

We invite everyone to participate in the Kill Bill Community, where you can learn from other’s past mistakes and then some. If you can’t find your particular problem addressed there, you can always ask a question!

Speaking of community...

Kill Bill is free to use, but not to develop. Our efforts rely on your patronage to continuously maintain and evolve Kill Bill. We’re the best open-source billing and payments platform available and plan to stay that way. Check out our sponsorship opportunities.

Documentation

We’ve been honing the Kill Bill documentation for several years, and it’s only getting better. Make sure you check out the Getting Started Guide, then look over the rest of the Kill Bill documentation.

Ongoing Support

If your organization needs ongoing support for Kill Bill, we offer three support tiers: Unicorn, Premium, and Maximus. You can read more about these support levels on the Kill Bill GitHub Sponsorship page.

Consulting Support

If your organization does not need or want long-term assistance, we offer consulting support to help you tackle a specific issue or roadblock. We can also explore Kill Bill’s potential to fulfill your requirements by reviewing them and providing an assessment.

Consulting is available in four-hour blocks via a dedicated, private Slack channel with Kill Bill core developers. Each four-hour block is $800. To initiate consulting, please sign up here.

Our Partners

Kill Bill has a great network of partners who can help with implementation or nearly any kind of development work (for example, developing plug-ins). They cater to all budget levels and have been working on Kill Bill for years, so they are very familiar with the system. For more information, contact us.

Don’t see what you need?

If none of these support solutions quite fits your needs, contact us! We have experience working across a variety of industries and with all sizes of businesses. No matter your situation, we’ll likely have a suggestion for billing and payment platform support that will work for you.