Talk to the Kill Bill team

Tell us what you're evaluating.

Whether you're exploring Aviate, planning a production rollout, comparing support options, or evaluating Kill Bill for a new billing architecture, send us a note. A technical member of the team will get back to you.
We read every message. If your question is technical and community-oriented, we may point you to docs or the user group. If it is about production use, support, or rollout, you are in the right place.
What happens next

From Your Message to the Right Path

1
Tell us about your projectWhat you bill, where it should run, and what you are evaluating.
2
A technical member repliesSomeone from the team that builds Kill Bill reads your message and answers it.
3
Pick the right pathAn Aviate evaluation, the sandbox, the documentation, the community or a partner, depending on your needs.
Want to look first?
Try Aviate in a browserFree hosted sandbox, no install
Run Kill Bill locallyDocker quick start in a few minutes
See pricingKill Bill open source and Aviate

Related pages

Kill Bill vs Aviate: Open Source or Enterprise Kill Bill is free, open source billing. Aviate runs on it and adds the Control Plane, modules and direct support from the engineers. Compare them. Pricing: Free Open Source or Aviate Kill Bill is free and open source. Aviate, the enterprise version, costs 9,999 USD per month billed annually, with Level 3 support. Never tied to revenue. Kill Bill Support: Community and Aviate Kill Bill open source comes with community help and no SLA. Aviate includes Level 3 support from the engineers who build and maintain the platform.
FAQs

Frequently Asked Questions

Who replies to messages sent through this form?
A technical member of the Kill Bill team, from the team that builds and maintains Kill Bill and Aviate.
Can I ask a question about the open source version here?
Yes. For technical, community-oriented questions, we may point you to the documentation or the Kill Bill users mailing list. Questions about production use, support or a rollout are best sent here.
Can I try Aviate before talking to the team?
Yes. The free hosted sandbox at aviate.killbill.io runs Aviate in a browser, with nothing to install.
Where do I report a bug in Kill Bill?
Open an issue on the relevant Kill Bill repository on GitHub, with the version and the steps to reproduce.
Does the Kill Bill team build custom integrations?
No. The team maintains the platform. Kill Bill partners build custom plugins and integrations, and run implementation projects.
What should I include in my message?
What you bill and how, your current billing system if you have one, where Kill Bill should run, and what you are evaluating. It helps the team point you to the right path.