Aviate · Use case

Run Kill Bill billing operations without engineering help.

Kill Bill, Kaui, and Aviate Admin together give billing, support, and finance teams an operational workspace. Understand your tenant, inspect catalogs, investigate invoices, and support customers from the billing source of truth.
The demo

A customer disputes their invoice. Support answers it in two minutes.

Acme Cloud Analytics runs subscriptions on Kill Bill. One of their customers, BrightBee Ltd, upgraded from Starter to Business mid-cycle and received a prorated invoice they did not understand. Click through the demo below to see how a support agent resolves it - no engineering ticket, no database access.
The full walkthrough - environment, catalog, billing dispute, payment recovery, and audit trail - is documented chapter by chapter in the billing operations docs.
What the demo shows

Four things your team can do on day one

Understand the tenant

See which environment you are working in before touching anything - tenant identity, Kill Bill version, configuration, and the entry points into catalog and account operations.

Inspect the catalog

Read the live catalog without opening XML. Acme's four plans run from Starter at $99/month to Enterprise at $18,000/year, each with its billing period, price, and effective date in plain view.

Investigate a customer issue

Trace BrightBee's mid-cycle plan change to its exact date, then read the resulting invoice line by line - the credit for unused Starter days, the charge for Business from the change date forward.

Operate with trust

Every account change, invoice, and payment attempt is recorded with who did it and when. Auditability is what makes it safe to hand billing operations to a non-engineering team.
Who it is for

Built for the teams that handle billing every day

Billing and support teams

Investigate customer billing questions and resolve payment issues directly, from the system of record.

Finance operations

Review invoice and payment history, and rely on a full audit trail for every state change in the system.

Engineering teams

Stop being the first line of support for every billing investigation, whether you already run Kill Bill or are evaluating it.
Product roles

Three products, one operational surface

Kaui and Aviate Admin are complementary, not alternatives. Aviate Admin answers environment-level questions; Kaui answers account-level questions. Kill Bill is the source of truth behind both.
Billing, support and finance operators Aviate Admin Environment-level questions “Which tenant am I on?” “What is in the catalog today?” Kaui Account-level questions “Why was this customer charged?” “Why has this invoice not been paid?” both read from the same source of truth Kill Bill Billing engine and system of record Subscriptions · Invoices · Payments · Audit history

Kill Bill

The billing engine and system of record. Subscriptions, invoices, payments, and audit history all live here.

Kaui

The account-level operations console. Search accounts, inspect subscriptions, read invoices, and act on payments.

Aviate Admin

The tenant, catalog, and configuration visibility layer. See which tenant is live and what the catalog contains.
This demo uses these three only. Aviate also covers catalog management, metering, coupons, wallet, and CPQ - see plans and pricing for what is included.

See billing operations in action in 10 minutes

Click through the demo, or read the full chapter-by-chapter walkthrough in the docs.
Talk to the team