Three decisions. One billing platform.
Start by choosing who operates the platform. For customer-managed deployments, pick the Aviate capability level that matches your billing complexity, then add the support your team needs. Pricing is modular, predictable, and never tied to your revenue.
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How pricing works
Start by choosing your operating model. For customer-managed deployments, two additional choices follow: software capability level and support.
1
Choose your operating model
Decide whether your team operates the platform (customer-managed) or you want it fully managed (Hosted Platform).
2
Pick your Aviate capability level
For customer-managed deployments. Four tiers from admin tooling to full enterprise controls. Pick the scope that matches your billing complexity.
3
Add support
For customer-managed deployments. Select the level of access, SLA coverage, and rollout help your team needs. Support is a separate purchase and always a flat annual fee.
Step 1: Who operates the platform?
Customer-managed or fully hosted. Two different operating models, not two editions of the same thing.
Customer-managed
You deploy, operate, and upgrade Kill Bill
Your team controls the infrastructure, the data, and the compliance posture. Add Aviate software tiers and support separately.
Free
Self-Hosted Open Source
100% open-source. Your data, your cloud, your compliance. Full control of infrastructure, upgrades, and day-to-day operations.
Free
Get Started
AWS Marketplace
Deploy in your AWS account
Faster path to evaluation and production. Runs in your AWS account. You still operate the stack.
~$40/mo
Software fee plus your AWS infrastructure costs.
Launch on AWS
Hosted Platform
ChaChing operates Kill Bill for you
For teams that do not want to run billing infrastructure. A fully managed deployment with the same Kill Bill APIs and data model. Zero infrastructure overhead.
Fully managed, no DevOps required
Same Kill Bill APIs and data model
Migrate to self-hosted or AWS later if needed
Hosted Platform follows a separate commercial model. If you choose this path, the software tier and support sections below do not apply. Learn more.
Step 2: Find the right Aviate capability level
For customer-managed deployments. Aviate adds enterprise capabilities to Kill Bill. Each tier builds on the previous one, forming a cumulative capability ladder. Aviate is software, not a support plan and not a managed service.
Foundation
Entourage
Operational admin workspace for Kill Bill teams
Ongoing tenant administration, account management, and billing configuration for teams running Kill Bill in production. Reduces engineering dependency for routine back-office work.
Pre-configured test environment
Single customer-managed environment
Kill Bill XML catalog workflow
Core admin, account, and billing configuration screens
Operational views and audit convenience
See Entourage in action
Billing core
Growth
Catalog, pricing, and metering control plane
Dynamic catalog, pricing rules, product packaging, and usage metering via the Aviate plugin. For teams whose monetization model evolves continuously and needs programmatic control, not XML workflows.
Everything in Entourage
Customer-managed pricing tower rollout
Planned next in the tower: Aviate plugin runtime, dynamic catalog plans and pricing, catalog APIs, usage metering, and platform health monitoring.
See Growth in action
Commercial ops
Flock
Quote-to-cash commercial operations
Quote, order, contract workflows and operational BI on top of the full Aviate plugin. For teams where commercial operations, deal-flow diagnostics, and billing correctness visibility are ongoing requirements.
Everything in Growth
Aviate Quote, Order, and Contract workflows
Operational BI dashboards
Commercial diagnostics and billing correctness visibility
Support portal and unlimited customer-managed environments
Planned next in the tower: approval workflows and direct order API.
Talk to the team
Finance-grade
Finance
Finance-grade controls and governance
Revenue recognition, accounting periods, SSP allocation, and multi-entity governance for finance teams. The product tier for organizations where finance and compliance stakeholders own billing policy.
Everything in Flock
Custom commercial terms and rollout planning
Planned next in the tower: revenue recognition schedules, accounting periods and SSP allocation, multi-entity governance controls, and finance KPI APIs.
Talk to the team
For customer-managed deployments, Aviate tiers are cumulative. Each tier includes everything from the tier below it. Pair any tier with the support level that matches your operating risk.
Step 3: Add support for customer-managed deployments
Direct access to the engineers who built the platform. Support is a separate purchase from software. Every tier is a flat annual fee, never tied to your revenue.
Aviate Finance is a software tier. Enterprise Support is a support plan.
They are separate purchases with different scopes. Most Aviate Finance customers also add Enterprise Support, but each is priced and scoped independently.
Flat annual fees, never tied to your revenue
No percentage of revenue, no per-transaction charges, no surprises as you scale. Stay current with proactive upgrades, security guidance, and priority bug fixes from the team that built the platform.
Launch Support
Getting to production
Onboarding guidance, architecture reviews, and office-hours access to the core team. For engineering-led teams getting Kill Bill to production.
Your team deploys, operates, and troubleshoots. We guide, review, and unblock.
Slack channel access to the Kill Bill team
Up to 8 hours per month of guided support
Onboarding and architecture review
Best-effort, no SLA
Who it's for: engineering-led teams with a technical owner who can run the platform day to day. Typical fit: $2M to $10M ARR.
Quarterly or Annual contract
Growth Support
Running in production
Steady-state guidance and cooperative investigations for teams already running Kill Bill in production. Your team operates; we help when issues go beyond what you can resolve alone.
Slack access to the core team
Up to 4 hours/week of guidance and troubleshooting
Best-effort investigations for non-critical issues
Upgrade and configuration recommendations
Who it's for: teams with a strong internal engineer who can operate the system independently. Typical fit: $10M to $50M ARR.
Quarterly or annual contract
Enterprise Support
Mission-critical billing
For organizations that cannot afford billing downtime. Priority access, 48-hour SLA for critical issues, proactive guidance, deep investigations, and hands-on support from the team that builds Kill Bill and Aviate.
Priority Slack channel and priority engineering queue
48-hour SLA for critical production issues
Deep investigations led by our engineers
Proactive architecture reviews and upgrade planning
Key event readiness for launches and migrations
Who it's for: regulated industries, mission-critical billing, or any team that cannot afford downtime. Typical fit: $50M+ ARR.
Annual contract
Operate with confidence. For customer-managed deployments, start with Launch Support to get to production, move to Growth Support for steady-state operations, and upgrade to Enterprise Support when billing becomes mission-critical.
Flat fees outperform percentage pricing
Many billing vendors charge a percentage of your revenue. Drag the slider to see how a customer-managed Kill Bill deployment with flat annual fees compares.
Compare support tiers in detail
| Tier | SLA / Response | Access | Production Investigation | Pricing |
|---|---|---|---|---|
| Launch | Best-effort, no SLA | Slack, up to 8 hrs/month | No | Flat annual fee |
| Growth | No SLA, cooperative debugging | Slack, up to 4 hrs/week | Yes (cooperative) | Flat annual fee |
| Enterprise | 48-hour SLA for critical issues | Priority Slack, unlimited | Yes (tiered plans) | Flat annual fee |
"Production investigation" means issue triage, log analysis, and remediation guidance in your production environment. For SLA coverage and priority handling, choose Enterprise Support.
Not sure where to start?
Talk to the Kill Bill team. We can help you choose the right operating model, Aviate software tier, and support level for your use case.
Also available on AWS Marketplace
Support
Work directly with the Kill Bill core team
Documentation
Organized product documentation library and API Reference
Community
Join the discussion in our user community
Admin User Interface
Kaui is a robust, user-friendly back-office web-based UI for customer success, finance, RevOps, and developer teams to easily configure price books and manage subscriptions & payments.